Private preview. We are building worklist with a small group of operations teams.Request early access
Glossary · Coverage and authorization

What is QMB status?

Qualified Medicare Beneficiaries are low-income Medicare patients whose premiums and cost sharing Medicaid covers. Federal law bars providers from billing them for Medicare deductibles, coinsurance or copays.

Example · fictional data

Medicare remittance, claim line

Patient status
QMB, from the 271
ServiceAllowedMedicare paidCoinsurance
99214 Office visit$128.40$102.72$25.68
  1. The $25.68 coinsurance goes to Medicaid as a crossover, not to the patient. Whatever Medicaid doesn't pay is written off.
A Medicare claim for a QMB patient. The coinsurance can't be billed to the patient.

The QMB program is part of Medicaid’s help for Medicare patients. It pays their Medicare Part A and B premiums, deductibles, coinsurance and copays. In return, providers who see them can’t bill them for any of that cost sharing, even if Medicaid pays less than the full amount.

Why it causes problems

  • QMB status isn’t always obvious at the front desk, so patients receive statements they shouldn’t.
  • Balance billing a QMB patient violates federal rules, whether or not the provider takes Medicaid.
  • The cost sharing should cross over to Medicaid, but many systems move it to patient responsibility by default.

What to do

Check QMB status during eligibility verification, flag the patient, send the cost sharing to Medicaid as a secondary claim, and write off what’s left instead of billing the patient.

Early access

Run your revenue cycle as workflows.

We are working with a small group of billing and operations teams to shape worklist. Tell us where your work gets stuck, and we'll show you how it would run.

One platform, every role

Operators

A worklist of exceptions, each ready to answer, fast and in bulk.

Team managers

Who works what, what is overdue, what nobody owns, and how good the work is.

Automation builders

Build, test, version and monitor workflows, rules and connections.

Owners and CFOs

The money and work that is stuck, why, what automation recovered and what it costs.

Practices and patients

Answer the one thing only you can answer, from an email link, without an account.

Billing companies

The same screens across every organization you serve.

Request a call back

Leave a number, we'll call you.

Tell us where your revenue cycle gets stuck. You get straight answers from the team, not a sales pitch.

Or reach us directly[email protected]