Private preview. We are building worklist with a small group of operations teams.Request early access
Glossary · Coding and compliance

What is an NPI?

The National Provider Identifier is the 10-digit number that identifies every healthcare provider in claims and other HIPAA transactions: Type 1 for individuals, Type 2 for organizations.

Example · fictional data

Providers on a claim

RoleWhoNPI type
Billing providerExample Family MedicineType 2, organization
Rendering providerThe physician who saw the patientType 1, individual
Referring or ordering providerThe physician who ordered the testType 1, individual
Service facilityWhere the service happened, if differentType 2, organization
  1. The tenth digit is a check digit, so a mistyped NPI usually fails validation before it reaches the payer, as a 277CA rejection.
The NPIs on one claim, each in its own role.

Every provider who bills, renders, orders or refers in a HIPAA transaction needs an NPI. It’s issued once, through the national registry, and stays with the provider for life.

Where NPIs go wrong

  • The billing provider’s NPI doesn’t match the one the payer has on file with the TIN.
  • An individual NPI is used where the organization’s belongs, or the other way around.
  • The rendering provider isn’t credentialed with the payer.
  • The ordering provider isn’t enrolled in Medicare, which some services require.

Errors come back as rejections on the 277CA or as CO-16 denials with a remark code naming the provider.

Early access

Run your revenue cycle as workflows.

We are working with a small group of billing and operations teams to shape worklist. Tell us where your work gets stuck, and we'll show you how it would run.

One platform, every role

Operators

A worklist of exceptions, each ready to answer, fast and in bulk.

Team managers

Who works what, what is overdue, what nobody owns, and how good the work is.

Automation builders

Build, test, version and monitor workflows, rules and connections.

Owners and CFOs

The money and work that is stuck, why, what automation recovered and what it costs.

Practices and patients

Answer the one thing only you can answer, from an email link, without an account.

Billing companies

The same screens across every organization you serve.

Request a call back

Leave a number, we'll call you.

Tell us where your revenue cycle gets stuck. You get straight answers from the team, not a sales pitch.

Or reach us directly[email protected]